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Rugby Johnson Clinic has suspended non-urgent care

By Sue Sitter - | Nov 14, 2020

Heart of America Johnson Clinic in Rugby announced changes including a temporary stop to non-emergency services to address a rise in COVID-19 cases in the community and staff shortages. The changes wentinto effect Nov. 6.

A statement issued by the Johnson Clinics’ COO Dustin Hager, which said it was made “with support from Erik Christenson, CEO of Heart of America Medical Center and the medical staff,” detailed the changes, which include making a walk-in urgent care clinic available in Rugby “for patients who need care for non-emergency injuries and minor medical needs that require attention and acute concerns but are not requiring an emergency room visit.”

“The respiratory clinic continues operating full days, 9 a.m. to 5 p.m., Monday through Friday to allow patients who may be experiencing symptoms of COVID-19 or other respiratory issues and illness,” the statement added. “In addition, we will continue our drive-through testing program at the Haaland Estates parking complex.”

Hager said in the statement, “Our staffing has reached critical levels in the organization. Caring for COVID positive patients requires more time, attention and resources, many of which we are critically low on. This effort will help us adjust staffing to meet the needs of our sickest patients.”

“I am hopeful that these measures will only be required for the next two to four weeks, at which time we hope to return to more of a normal operation,” Hager added.

“Heart of America Medical Center would like to thank our communities for their continued support and remind residents of the importance of wearing facial masks, maintaining social distancing and following hand hygiene,” the statement added.

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